Notifications - Setting up alerts and webhooks

Available in: Professional and Enterprise

When an inspection is submitted, notification rules related to the template will fire. Use generic notifications to notify people and other users of the submission. Use Webhook notifications to integrate with other systems.

Generic Notifications

Use generic notifications to send push alerts or emails to roles, users, or outside email addresses after an inspection is submitted.

In the Admin Console under Notifications, click the Generic menu item, then click the Create Notification button
Give the notification a name, and choose a recipient type
1. Roles: all users within the selected role(s) within the organizational hierarchy will receive the notification
2. Organization Users: all selected users will receive the notification
3. Email Address: enter an email address and press the enter key or click off the field to add more emails
Select the notification type - Push, Email or both
1. Push: the selected recipients will receive an in-app notification
  1. Edit the Push Template to alter the default notification template
  2. Merge fields appear in double brackets {{ }}; typing {{ will bring up a list of available fields to select from
2. Email: the selected recipients will receive an email notification
  1. Edit the Email Template to alter the default notification template
  2. Merge fields appear in double brackets {{ }}; typing {{ will bring up a list of available fields to select from
When finished, click Submit

Available in: Enterprise

Webhook Notifications

Use webhook notifications to send HTTP POST messages to external URLs/web services. The message body will contain the submitted inspection details in JSON format.

In the Admin Console under Notifications, click the Webhook menu item, then click the Create Notification button
Give the notification a name, and set the endpoint URL - this is the external endpoint that will receive the POST payload and should begin with http:// or https://
Optionally enter a description and click Submit